VIBCO Vibrators Rhode Island operations were interrupted by Hurricane Sandy this week. Due to the storm's impact, we had total power and network loss from Monday noontime until the overnight Wed/Thur. We regret that we may have missed your calls and/or requests for assistance, purchase orders, etc. during the outage. Due to ongoing utility restoration efforts in our state and region, we continue to have intermittent issues with phone and network availability.
If you have having trouble reaching us for technical support or sales, please call 401-539-2392, fax 401-539-2584 or email to sales@vibco.com You can also reach us on Twitter http://www.twitter.com/vibco_vibrators or via our Facebook page http://www.facebook.com/VIBCO
VIBCO acknowledges 100% of our orders via fax or email. If you have not received an acknowledgement for a PO submitted this week, please resend your PO to orders@vibco.com with "CHECK FOR DUPLICATE" prominently marked on the PO. You may also call 401-539-2392
We would very much appreciate your feedback if you have any difficulty getting through to VIBCO.
We are happy to report that all employees are safe, our facility sustained no damage, our power is now on and we are back to building the vibrators our customers need! We thank you for your support and continued patience as we recover from this major storm. We are on track to be back to 100% over the weekend.
Our thoughts are with all who continue to suffer hardship as a result of this storm - particularly those at the immediate Rhode Island coast, and those in the most severely impacted areas of New York, New Jersey, and Connecticut.